I understand life happens! If something comes up, please let me know as soon as you can so I can offer your spot to someone on the waitlist.

Cancellation Policy:
Cancel or reschedule up to 12 hrs beforehand via confirmation email. No Fee.

Same-Day Cancellations & Rescheduling:
Appts. canceled, rescheduled, or no-showed within 12 hours of your appt. will be charged 100% of the service fee to the card on file. This includes cancellations due to your menstrual cycle. Repeat last-minute changes may result in a “same-day booking only” status going forward.

Late Arrival Policy:
My services are quick and efficient, so every minute counts. If you're running more than 5 minutes late, please shoot me a message, I’ll do my best to adjust if I can. If you’re 10 minutes late or more, that’s 90% of your appointment time, we will need to reschedule and same-day cancellation fee will apply.

No-Shows
New clients: I have a strict zero-tolerance policy. If you don’t show and don’t reach out, you’ll be charged and blocked from booking in the future.

Returning clients: First of all...are you okay?! I genuinely worry. But per policy, the same-day fee will still apply.

Age, Gender, & Hair Growth Policy:
- Clients must be 18+ for all services, except brow waxing which is allowed at 13+ with parent/guardian consent.
- I wax female anatomy only, with one exception: "Just the Crack" is available to male clients with an existing client referral.
- Hair must be at least the length of your nail bed (about 3–4 weeks of growth). If it’s too short, the appointment will be rescheduled and charged as a same-day cancellation.

While some online reviews might claim waxing is painless, it's important to be realistic: waxing can definitely involve some discomfort. However, I'm dedicated to making your experience as comfortable as possible through advanced techniques, high-quality waxes, and efficient practices for a smooth and comfortable waxing experience

Appointment times vary depending on the service. However, I am a SPEED waxer. For intimate wax services, you’ll be in-n-out within 15-20mins.

I use premium Italian soft wax, infused with soothing botanicals to calm the skin as we go. It grips even the finest hairs with precision, perfect for smooth results and less time on the table. My soft wax speed waxing technique is one my clients and I’ve trusted for years. Backed by experience not just preference, to give you the best results every time.

Waxing thrives on preparation! For optimal results, your hair needs to be at least a ½ inch long (think grain of rice size). This takes about 3-4 weeks of growout. This length ensures the wax can effectively grip and remove the hair from the root, minimizing discomfort and maximizing smoothness.

Shaving or trimming leading up to your appointment can make waxing less effective, leaving behind stubble and increasing discomfort. Waiting the full 4 weeks after shaving is crucial!

Waxing isn’t one-and-done. It’s a process. Plan to get a few appointments in before the wedding night or that 2-week vacay!

There are several hair cycles we need to remove and sync together for the smoothest results! Your first 3-4 waxes will last you about 1 - 1.5 weeks. However, with consistency and aftercare, you can get up to 3 weeks of Dolphine smooth skin!

Every 4-6 weeks!
We need all the hair cycles to be grown out and are ready to be removed, making your wax last longer than if they were removed prematurely.
*This varies from person to person depending on their individual growth patterns.

How the heck am I going to go 4-6 weeks between appts. when I’m used to shaving every day?
With frequent waxing, your hair growth slows, gets thinner, softer, and sparser! It’s not going to grow back the same as a shaved hair. That’s the beauty of it! With waxing, even when there is hair growth it’s not as noticeable or irritating!

BEWARE: This only occurs because we’re damaging your hair follicles consistently! If you go too long between your appts. (8+ weeks) or shave in between, then your hair will start to grow back thicker and sharper, erasing all the progress we’ve made!
So stick to your schedule and if you have trouble waiting the time frame let me know and we can troubleshoot what works best for YOU.

At-home care is VITAL to optimal wax results. Waxing is a process, as you transition from shaving you’ll probably get one or two, but with constant appointments and at-home exfoliation we can stop ingrowns in their tracks!

To exfoliate at home the best thing to use is a bristled dry brush. Use this twice a week, in the shower, rubbing in circular motions for 10-15 seconds. This helps sluff off any dead skin cells that are preventing your new thinner hair from pushing out of your skin.

Follow this with an ingrown serum to clear out any dead skin cells from the inside out! It’s also great for treating any active ingrowns!

Both aftercare products are sold in studio for your convenience!

Pre Wax:
Avoid caffeine the day of and take an over-the-counter medication for inflammation 30 min before your appt.

Post Wax:
for the first 24 Hrs Stick to the 3 S’s -
No Sex
No Swimming
No Sweating

Doing any of these things could clog your pores, resulting in infections and ingrown hairs! Yikes!

Maintaining a clean and safe environment is key, and your health is my top priority. I strictly follow thorough sanitation protocols with hospital-grade disinfectant before and after every service, ensuring no cross-contamination between clients. In addition to these measures, I also follow all stateboard guidelines with proper PPE and disposable tools. No double dipping here!